By default, the client selects the fastest server for you, but tap a button and you're able to choose your own from a very capable location picker. You can browse by continent or country, choose from a number of city locations there are 20 in the US alone , or search for a location by keyword. While this generally works well, some of the old issues from the previous client remain.
There are no 'connected' or 'disconnected' notifications, for instance, so you won't necessarily be informed if the connection drops, or if the client can't reconnect. The kill switch didn't quite work as we hoped, either. We noticed a brief delay before it kicked in, so if the connection drops, you may be unprotected for a second or two. It really does kill your internet access after that, but with no notifications, you'll have to check the client window to find out why your internet just died.
And turning on the kill switch disables the 'automatically reconnect if VPN is interrupted' feature, leaving you to disengage and reconnect manually. There's work left to do, then, but overall the client is a big step forward, and even this not-quite-finished kill switch which does its core job well, despite the various issues is much better than not having one at all. PersonalVPN has added mobile apps since our last review.
As with the Windows client, they're not the most powerful we've seen, but they do have some options you don't always see elsewhere the ability to set your own custom DNS , the interfaces have the same polished and professional look as the desktop editions, and overall they're a plus to the service.
The news improved as we moved on to download speeds. There was little change in Europe, and even long-distance trips like UK-Australia achieved a creditable Mbps.
The service got off to a positive start, with the chat system placing us 1 in the queue, and a friendly agent responding in around a minute. So keep in mind as you read the instructions below that my setup is using a VPN router that is behind my main router. Once all this is setup, connect to the wireless for the VPN router, and go to IP Location Finder and make sure that it reports your location correctly.
If it is still reporting your current location, then VPN is not working and you have to get your hands dirty and login to the router itself and poke around. That is beyond what I wanted to get into here, but I am sure you can find your solution on the internets. About Contact. Click Connect. Some clients experience issues with DNS blocking or inability to connect with the core software.
This can be caused by other apps installed blocking the connection or carrier modifications causing issues with the core connection. When this happens we suggest trying VPNCilla for the connection. They offer a trial, and if it works you will want need to upgrade to the paid version not covered under the WiTopia subscription. VPNCilla offers some advantages over the internal software such as auto connect on application start, auto reconnect of connect, manual dns updates, mtu adjustments etc.
Name of the new connection? Then you can click the arrow icon to copy the logs to your clipboard and email or paste via chat.
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